Business Continuity Planning (BCP) for a Leading Insurance & Reinsurance Broker

Challenge:
An insurance and reinsurance broker had grown rapidly through acquisitions. Business continuity arrangements were informal and inconsistent across offices, raising concerns from key international partners.

Solution:
We conducted a gap assessment against regulatory expectations and market best practice, mapped critical processes, and ran impact analyses with senior stakeholders. Based on this, we designed a group-wide Business Continuity Management framework, incident response playbooks, and possible recovery procedures. We also facilitated crisis simulation exercises for the executive team.

Result:
The client gained a clear, tested plan for managing operational disruptions, with defined roles and escalation paths. Queries on continuity were addressed proactively.