Challenge:
An insurance and reinsurance broker had grown rapidly through acquisitions. Business continuity arrangements were informal and inconsistent across offices, raising concerns from key international partners.
Solution:
We conducted a gap assessment against regulatory expectations and market best practice, mapped critical processes, and ran impact analyses with senior stakeholders. Based on this, we designed a group-wide Business Continuity Management framework, incident response playbooks, and possible recovery procedures. We also facilitated crisis simulation exercises for the executive team.
Result:
The client gained a clear, tested plan for managing operational disruptions, with defined roles and escalation paths. Queries on continuity were addressed proactively.
An insurance and reinsurance broker had grown rapidly through acquisitions. Business continuity arrangements were informal and inconsistent across offices, raising concerns from key international partners.
Solution:
We conducted a gap assessment against regulatory expectations and market best practice, mapped critical processes, and ran impact analyses with senior stakeholders. Based on this, we designed a group-wide Business Continuity Management framework, incident response playbooks, and possible recovery procedures. We also facilitated crisis simulation exercises for the executive team.
Result:
The client gained a clear, tested plan for managing operational disruptions, with defined roles and escalation paths. Queries on continuity were addressed proactively.